The process of writing a presentation on a new subject requires a lot of new reading, too. However, not everything is extremely useful, and many things just bring you into different,, undesired directions.
One article I found very good was
Green, N, Harper, R.H.R., Murtagh G, and G.Cooper. “Configuring the Moble User: Sociological and Industry Views”. Personal and Ubiquitous Comupting, 2001 (5), 146-156.
Even if dated for the fast development of the mobile industry, this article provides an important mapping of the social science research done with respect to the mobile users, in comparison with the industy ones (service providers, network operators, resellers).
Good points in the article related to users’ behaviour, the techniques of collection of data by service providers and other companies on the users and what they do with them. They also point out the difference between social science research and the industry (including marketing).
Recommended for the user -centered researchers.